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Payment and Shipping
To purchase an item, add it to your shopping cart by clicking the button "Add to cart". Complete the purchase following the instructions on the website. Please note that description and prices are subject to change without notice.
The main currency of our e-shop is Euro. When paying by bank card, the corresponding amount in your local currency will be debited immediately from your account according to the current exchange rate of your bank.
Maskulo-Shop accepts payments by bank card - it is a safe and easy way to pay online.
Shipping
We offer free worldwide shipping via Latvijas Pasts for orders over 50 euro - Latvian Post providing tracking to your parcel. Estimated shipping time - 3-10 business days for EU, 7-14 business days for other countries.
Express shipping is available via DHL and usually takes 2-5 days to deliver for all countries.
To get etimated shipping rates, add some items to your cart and proceed here:
Average delivery time by country via Latvian Post
| Countries | Days |
|---|---|
| Estonia, Latvia, Lithuania | 2-3 days |
| Austria, Vatican City, Italy, San Marino | 4-14 days |
| Albania, Andorra, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Czechia, Denmark, Faroe Islands, Finland, France, Germany, Greece, Hungary, Ireland, Liechtenstein, Luxembourg, Malta, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine | 4-14 days |
| Russia | 6-20 days |
| Gibraltar, Iceland, Isle of Man, United Kingdom | 7-14 days |
| Hong Kong SAR, Japan, South Korea, Taiwan, United States | 14-25 days |
| Australia, Canada | 20-30 days |
| Rest of World | 20-30 days |
Discreet packaging
Your privacy is of big importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging i.e. plain brown boxes, envelopes for smaller items or the like. No photos or logo or slogans will be printed anywhere on the package.
Customs regulation and local legislation
When ordering products from maskulo.com for delivery outside of Latvia you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Full responsibility for any legal problems concerning customs and delivery of goods in your country lies with you as a customer. Any additional charges for customs clearance must be borne by you; we have no control over these charges. This also concerns parcels that are opened, lost, delayed, detained or seized by postal or customs authorities. All of the contents of the parcels will be declared but in some general words (jocks, briefs etc — as spandex underwear, leggings as spandex pants, mask — head guard, etc).
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Failure to pay the Customs fees may result in your package being held by Customs. Packages returned for such reasons will incur a secondary shipping fee if reshipped.
